Checkbox Survey’s logic and events based functionality allows surveys
to be personalized in both appearance and behavior based on respondents’
actions or attributes.
This functionality can be utilized to present a survey to a respondent
that reveals only the questions that are relevant to that respondent,
hiding questions or entire sections of the survey based on answers to
previous questions or respondent attributes. This not only
improves the quality of the data collected, but improves the survey
response rate since respondents are not hindered by irrelevant
questions.
Checkbox Survey uses two types of logic to determine how a survey will
progress. Conditional logic is used to determine whether or not a
question or survey page will be displayed. For example, "If
question 1 was answered with 'Yes', then display page 2”.
Branching logic is used to determine an event based upon a response or
an attribute. For example, "If question 1 was answered with 'Yes',
then end the survey”.
Survey logic can be used throughout the survey, including any page
within a survey, and to determine the course of events at the completion
of the survey.
Send Email Alerts
If a respondent’s answer(s) match a specified pattern, an email alert
can be sent to the survey creator or user. For example, if a customer
responds that he intends to make a purchase within 30 days, the survey
can be set up to notify the sales team for a follow-up.
Conditional Display of Pages/Questions
Based on the respondent's user profile or answers to previous survey
questions, entire pages or questions within a page can be shown or
hidden. This allows the respondent to see only personally relevant
pieces of the survey.
Branching (Skip) Logic
Based on the respondent's user profile or answers to previous survey
questions, the respondent can skip directly to another section of the
survey or to the end.
Many Logic Operators to Choose From
Conditions and branching events can use a variety of evaluation
operators, including ‘equal to’, ‘less than (or equal to)’, ‘greater
than (or equal to)’, ‘contains’, ‘does not contain’, ‘question has been
answered’, and ‘question has not been answered’.
Many Events to Choose From
A variety of events can be triggered by a respondent’s previous
survey answer(s) or user profile, including redirection to a URL,
sending of an email, display of a message within the survey, display of
a report, or closing of the survey browser.