Checkbox Customer Touch - Customer Satisfaction Surveys

Stay in touch with the leading Customer Post-Purchase Survey Package.

Businesses live and die by the opinions of their customers. To compete in today’s tight global economy, it’s critical to keep the customers you do have satisfied and connected. Your customers want to know that their opinions are heard, validated, and acted upon. Checkbox Customer Touch, the leading online post-purchase survey package, can help you capture and respond to invaluable customer feedback on demand.

Time is always of the essence wherever customer feedback is concerned. Checkbox Customer Touch allows you to act and react quickly to customer feedback by utilizing our pre-built survey templates, which can be customized and branded with your company’s colors and logo. Easily schedule and send personalized email invitations to your customers or take advantage of our optional third-party survey administration service. Either way, your customers will receive professional, simple to understand post-purchase surveys in a timely manner and you will receive the feedback you need to make better decisions. We’ll give you the insight to succeed – the rest is up to you.

Key Benefits of Checkbox Customer Touch for Customer Satisfaction

Packaged post-purchase survey templates get you up and running quickly

Survey design & creation assistance

Administer surveys and gather real-time data online, any time

Brand and customize surveys with your company’s logo, colors, and slogans

Personalize your survey email invitations to optimize customer response rates

Choose to let us administer your survey for complete customer confidence

Logic features allow customers to receive surveys relevant to their experiences

Easily analyze feedback using our standard or customizable reports and charts

Make the most of your data with our optional Action Planning services